Get Up-time & Peace of Mind With Our Managed Services Solutions
Every IT department wishes they had more time and budget available to innovate and provide solutions that improve the experience of their users. However, with the growing complexity and diversity of technology, finding that extra time and budget can be a challenge. Our Managed Services Experts work hand in hand with your existing IT team, allowing them to use their time more effectively and be a positive force in your organization. Promedia’s Managed Services Experts can help your organization cast a bigger shadow of serviceability by actively contributing to technology demands ranging from breakfix to Help Desk as well as Monitoring & Management of the environment in order to achieve organizational goals rather than just keeping your servers running.
Promedia’s ProTecht Managed Services division offers a variety of customized managed service solutions for customers of all sizes. Our team can monitor any portion of your technology infrastructure, from switches and routers to physical security technology, providing a proactive system that delivers remote and on-site support of your infrastructure. These services improve the efficiency and reliability of network operations proactively as opposed to the traditional reactive approach. Promedia bundles these services into customized ProTecht Support Agreements tailored to your needs.